Four paralegals, nine hundred matters, orders in a language the client cannot read.
Legal aid rarely loses on the merits. It loses on logistics: a missed hearing date, an unexplained order, an entitlement nobody knew existed.
The case was never weak. The calendar was.
Hearing dates move without notice. Orders arrive in English, in legalese, weeks late.
Figures as published by the cited source. Where a report supersedes an earlier edition we use the most recent published figure.
Court records to an SMS the client understands.
Select a week to watch the picture change.
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What you keep
The register, the alert system and the summaries. Client matters remain privileged and are never used to train anything.
What we will not do
No prediction of outcomes, no scoring of clients, no drafting sent without a lawyer reading it. Those are lines we decline to cross.
Where this breaks
Stale phone numbers. An alert system is only as good as the register behind it, and registers rot quietly.
What year two costs
SMS costs, which are small, and a monthly register clean-up. Court-record parsers change; we maintain those.
Most matters are lost to attrition, not argument.
Fixing the calendar and the language is not glamorous work. It is most of the outcome.
Bring us the version of this you are living with.
Six weeks from the first conversation, something should be running on your own data. At no cost, whatever you decide next.
Begin a conversation →